The Ways In Which Communication Fails In Accident And Emergency Essay

The Ways In Which Communication Fails In Accident And Emergency Between Radiographers - Essay Example to be the leading cause of unnecessary delays in patient care and treatment, insufficient radiation exposure to the patients, improper use of imaging technology facilities, prenatal deaths and injuries, and is the second leading cause for patient falls (JCAHO, 2006). A very important fact is mentioned in a report that is about how medication errors can be reduced in the hospitals according to which, â€Å"between 44,000 and 98,000 people die each year as a result of all types of medical errors.† (Patel, 2004). The ultimate importance of communication is suggested by almost every person, because it lays the foundation for good results unequivocally. Actually, the basic characteristics of good inter-professional communication need to be understood but, despite many efforts to develop healthy and bias-free relationships in the hospital setups, no research regarding the ways to develop beneficial inter-professional communication exists in the present. It is mentioned by (Wear, 199 7) that the medical students are not deeply taught about ways to handle relationships with other health care professionals like technologists, radiographers etc. in their medical schools. (Zwarenstein M, Goldman J, and Reeves S, 2009) suggest that inter-professional communication (IPC) skills need to be properly taught to both doctors and radiographers, so that they may know how to practically use those skills when needed in emergency situations where immediately many x-rays one after another are required and for good x-rays, doctors must collaborate vigorously with radiographers. (Pearson, 2011) suggests that lack of verbal communication between doctors and radiographers can lead to the professionals simply forgetting some patients, which leads to chances that those patients might be left... The purpose of this is to establish new and better lines of communication between doctors and radiographers. Critical discussion is also presented in the report which underlines the major reasons why doctors and radiographers find it difficult or impossible to communicate with each other in emergency situation especially. Some recommendations are also included which may help in improving the patient care and removing the deficiencies resulting primarily from bad management and poor inter-professional relationships. Rationale: The main purpose of this report is to identify the major reasons that prove to be hurdles in the path of effective communication. From the discussion above and the results of the survey analysis, this much becomes clear that the heavily strained communication between doctors and radiographers in situations of emergency proves to be markedly hazardous for the patients. There is also lack of understanding about the significance and importance of inter-personal communication and good managerial skills, due to which occupational stress results and chaos is produced in the hospitals. There do exist some strategies like â€Å"VoIP Telephony and wireless communications† for modernizing the communication capability between the health care professionals. For proper and person-to-person communication between doctors and radiographers, wireless communication must be ensured in all the hospitals. Moreover, both doctors and radiographers should be especially educated about the ways to handle the important burden of patients in A&E departments and OTs for improving the patient care.